Terms & Conditions
Customer Care
At Frankentonics, we strive to provide the best possible customer service experience. We are committed to offering our customers the highest quality herbal self-care products, delivered with superior customer service and satisfaction.
Our Customer Care Policy is designed to ensure that customers receive the best possible service when they purchase products from Frankentonics.
Shipping
All orders placed with Frankentonics are shipped within 1-3 business days from purchase. We use a variety of shipping methods to ensure orders arrive in a timely manner.
Refunds & Returns
Because we donate a portion of our profits, we are not issuing refunds or returns.
Customer Support
Amber is available to answer any questions or concerns you may have about your order, please feel free to contact us here.
Privacy & Safety
At Frankentonics, we take your privacy and safety seriously. These are some of the ways in which we collect, use and store the personal information of our customers and the ways in which we ensure their safety. View our full Privacy Policy for more information.
Collection
We collect personal information from our customers when they purchase our products. This information includes name, email address, shipping address, and payment information. We use this information to process and ship orders and to comply with legal requirements. We will never share your personal information with third-party companies without your explicit consent.
Use and Storage
We use the personal information we collect from our customers to process orders and to provide the best customer service possible. We may also use the information to analyze trends and improve our products and services. We store personal information on secure servers and employ best practices to ensure that the information is kept safe.
Wholesale Inquiries
Frankentonics welcomes wholesale inquiries! We provide our quality herbal self-care products to retailers and distributors at competitive prices. Our products are natural, sustainable, and environmentally friendly, so you can trust that you are providing your customers with safe, reliable products. Interested in becoming a Frankentonics wholesale partner? We will work with you to provide the best possible product selection and pricing for your business. Contact us today and let us know how we can help you grow your business.
Payment Methods
-
Credit / Debit Cards
-
PAYPAL
-
Offline Payments